Return Policy

Shipping and Handling Policy


We ship worldwide. Merchandise will be sent within 24-48 hours of payment and will 2-5 business days for standard delivery anywhere within Canada, and take 5-10 business days for standard delivery anywhere within the United States. Standard International shipping will take 10-20 business days. Please note that Cocoyves.com is not responsible for any potential delay after item has been sent as it is provided by the carrier and may vary with package origin and destination. The selection of shipping options are available to you upon checkout.

 

 

Return Policy


Regular Priced Items bought on Cocoyves.com will gladly be returned for a refund within 10 days of the purchase date. All merchandise must be received back in its original form. It must not be worn, altered or damaged. Refunds will be issued in the same form of original payment type, excluding shipping and handling costs. All tags must be attached when returned. PLEASE NOTE THAT ALL SALE ITEMS, ACCESSORIES, SWIMWEAR, AND BODYSUITS ARE FINAL. If such items are returned a $25.00 charge will be made to your account and the items will be returned to you. In the event of a return, shipping and handling charges of returned merchandise are not refundable. All SALE items are a FINAL Sale and cannot be exchanged or returned. To make an exchange or return please print and fill out the form below and send it back with your returned merchandise. If there is a difference in price on the items exchanged we will either charge the difference to the account your provide. A standard shipping fee of $8 to Canada, $15 to US , or $18 International will be charged to your card for the exchange.  FREE shipping for purchases over $100!